Ah the pleasures of summer...shorts and tank tops, free outdoor concerts, bare feet on dewy grass, lemonade, ice cream and...sales! In August we usually see retailers make their big push for "back to school", but what's different this year is their use of social media in addition to traditional print, TV and online advertising campaigns. Mo Krochmal, journalism professor at Hofstra University and I, inspired by this article, traveled to Herald Square, site of the brand new JCPenney flagship store - its first ever in Manhattan - to cover the story. We wanted to see first hand how big box retailers JCPenney, Staples and OfficeMax are using social media. Facebook fan pages, Twitter and YouTube are big.
Will they be successful? Time will tell, but so far:
JCP Teen on Facebook has doubled its fan size to 17,000 since July 25th, and they're doing a a great job of cross marketing the fan page with a dedicated website where you can actually buy the products, plus they're also running other campaigns linked to concerts and skateboarding.
Staples has a back to school tab on its Facebook page which also links to a matching landing page for shopping. They have a 3 campaigns centered around giving to students in need. The fan base grew by about 4,000 members in the same period but it's hard to tell whether it's all from back to school or just supplies in general because it's all together. I took a quick scan of the latest comments but didn't see any posts from teens, like you see in the JCPenney page.
OfficeMax has no mention of the viral penny prank videos on their website and their Twitter account hasn't been updated frequently, although they do have over 500 followers.
Some points to consider when deciding whether your business should launch a social media campaign:
-Where is your audience? Do they spend time on social networks?
-How can you tie in your other web assets, like your website or blog to the campaign?
-Who will be managing content and moderating the conversations?
-How will you measure success? Is it traffic, sales, engagement?
How are you using social media for your business? Please share!
Tuesday, August 4, 2009
Social Media and Back to School
Wednesday, May 27, 2009
Samples of My Online Videos for Business
I've talked about the power of online videos before (see "Related Posts" below) and I recently put my money where my mouth is by creating a video for El Museo del Barrio, a museum dedicated to fostering Latin American art. Artists Ruben and Isabel Toledo (he's a talented illustrator and she's designed dresses for the First Lady) offered to teach a class of 10th graders how to paint portraits, and the fruits of their labor were to be auctioned off at El Museo's Gala Benefit last week. I jumped on the bandwagon with my trusted Flip HD Mino videocam and this is what I came up with. All the editing was done with MovieMaker, which is part of the MS Office bundle. It was tons of fun shooting and editing the clip, which is now also featured on El Museo's Facebook page, as well as on YouTube. Take a look and catch the master illustrator in action!
Here's another clip for my client Jennifer Bradford Davis, a fabulous interior designer who created a marvelous table setting for the Lenox Hill Neighborhood House Spring Gala at Sotheby's. The tricky part with this shoot was editing with music in the background, but somehow it all worked out. Jennifer looks absolutely beautiful and the table just sparkles.
If you'd like information on how to shoot & edit an online video, or would like me to create one for you, please contact me.
Related posts:
Quicks way to add video to your website
Monday, August 4, 2008
Use Widgets to Promote Your Site's Content
When Sheryl Azaroff launched her website two years ago she made a lot of mistakes. She started out on a different direction than where is is today and hired the wrong developer. But in the last year things have come together. "You have an idea in your head about how you want things but what you set out to do and what you actually do end up being different. However, you find out the information you need along the way," says the web entrepreneur.
I met Sheryl recently at a NYSIA event and was intrigued by what was doing with her website, PhysicalFitnet.com, which offers information and resources to both fitness professionals and fitness-minded individuals, mostly in the form of video.
"We have a video library of nearly 900 video clips. Most of them are exercise demos and some are answers to frequently asked fitness questions. We also have workouts for individual exercises. The exercises clips are about 10-15 seconds - very short - to give you an idea of what the exercise is. The FAQs are a little longer, one to one and a half minutes," explains the former personal trainer.
Fitness videos on the internet are a great source for people interested in staying in shape, but Sheryl has taken them one step further. She's making the videos available for syndication, or RSS feeds, which is very handy for fitness bloggers or gyms that have websites and may be looking for fresh, relevant, multimedia content for their sites but don't have the time to make it themselves. Now they can offer their visitors an "exercise of the day", or a "workout of the week" by just plugging in Sheryl's professionally generated videos. The videos are free to either watch directly from her site or syndicate.
Sheryl's Widget Strategy
To makes things really easy, Sheryl has created widgets, like the one you see above, so that once you put the videos on your site they will be updated automatically. That means you will have fresh content every day without having to do anything yourself!
I wrote a post about widgets recently (What's Your Widget Strategy), but to review, they are little pieces of code that you can embed into your site to allow users to do certain things. The "search this site" widget on the top of my sidebar is an example of this. These mini-applications are great ways to promote your business and drive traffic to your site. In Sheryl's case, she's using widgets to showcase her videos and to create awareness for her brand. She offers the widgets on her site and is also using other platforms, such as WidgetBox and Google Gadgets to distribute them. And she's looking for ways to offer it as a Facebook app as well.
She currently offers four types of widgets - one for an exercise of the day, one for a workout of the week, one for a Fitness Q&A for the Day and another one for Exercises by Body Part. All these will automatically be updated for you.
Sites can easily customize the videos they want to syndicate, which is how a blog called Diets in Review is using them. They are focused on the nutrition side but they wanted to start offering content on fitness because it's a topic that's closely related to dieting. Sheryl's videos make their posts more interactive and interesting. In this entry on combination exercises they added 5 of Sheryl's videos to go along with the topic of the post. Once you click on the image, a window will pop up with the video. To monetize it further Sheryl is using Google Adsense to display ads inside the pop-ups. In the future, once she increases her distribution, she hopes to strike deals directly with advertisers.
"Originally when we started I was only going to have content on my site and make money through ads. Now we're thinking of ways to distribute our content as well as sell ads. And there's more ideas related to this to get other people to look at our content. The production and creation are done - now we're leveraging the work that's already completed," explains Sheryl.
What "new media" tools have you used on your site? We'd love to hear about it!
Sunday, May 25, 2008
Using video to advertise your business
There may be a lot of jewelry stores in New York City, but I recently encountered one that's breaking out of the staid, conservative mold that the industry is known for and testing out new media tools. Located in New York's financial district, Greenwich Jewelers was founded back in 1976 by Carl and Milly Gandia. Six years ago their daughter Jennifer came on board, and her sister Christina followed four years later. The younger Gandias have been slowing modernizing every aspect of the business, adding a computerized inventory system, building e-commerce capabilities unto the website, and - the latest - creating the video ad on CitySearch.com (see below).
The girls hadn't meant to follow in their parents footsteps. Sure they helped out at the store during holidays and summers while growing up, but after majoring in marketing communications at FIT, Jennifer pursued a career in fashion, while Christina put her marketing degree from Fordham to work in the financial field.
However, 9/11 changed all that. The store was just blocks away from the World Trade Center but miraculously nothing was harmed. The building however, did retain some damage, and they were told they'd have to relocate. At that time Carl and Milly flirted with the idea of retiring early, but then they got a call from a client who had found space for them. "They felt a responsibility and a desire to help the neighborhood and stay and be of service to the people here that had been so loyal to them, so they decided to reopen," explains Jennifer.
A difficult 10 months followed, and the family came together to design and build the new store and get it back on its feet. After that Jennifer found herself at a crossroads. She had been working in fashion PR for Nars Cosmetics and knew she wasn't interested in continuing there. "I didn’t want want to get to a higher level in the cosmetics
She spent a year
Little by little she started getting to know the clients and what they were looking for, and she formulated a vision for the business. Luckily she and her sister see eye to eye on this. After briefly working in a finance job Christina gravitated back to jewelry. She took a position at Temple St. Claire, a designer of fine jewelry, but soon after joined the family fold. Together the siblings are seeking out smaller artisan lines that have a point of view and are unique and of excellent quality. Last year after a year's worth of careful planning they revamped the website to accommodate e-commerce capabilities and show more products.
But according to Jennifer, their most effective marketing tool to date has been their ads on Citysearch. "That was a turning point for us. Before that most of our business was very local - it was just people in the area that knew about us. There was some word-of-mouth but not outside our immediate area. Citysearch was fairly new at the time and I noticed they were doing advertising so I looked into it. We started out at a small level - like $100 a month - for a listing with just a small blurb about us. Then people started leaving reviews about their experience with us, and it started a snowball effect. We had people coming from places that we’d never seen before - uptown, Harlem, Connecticut. It really expanded our reach. It showed us the power of the internet and what it could do for our business. That continues today - it's still our greatest source of marketing. And it works because it isn't anything we’re doing - it's the reviews that we get. Obviously we're giving people a good experience and they feel compelled to write about us, but it’s the forum aspect that brings people into our store.
When Citysearch launched the video service, Greenwich Jewelers was one of the first ones they contacted. There are a couple of options and price points to choose from - you can either shoot it yourself or have them send a crew and produce it. For the latter they'll send a cameraman over to your place of business to shoot for about an hour and you'll end up with a professionally edited 60-second clip. They also provide you with the HTML code so you can set it up on your website and/or other other sites like YouTube.
If you've been thinking of using video as a marketing tool but don't know quite how, this may spark some ideas. Gone are the days of the cheesy late night Crazy Eddie commercials. With the internet it's easier than ever to make and distribute video, and savvy businesses like Greenwich Jewelers are taking advantage of this.
By the way, they've just launched a new campaign where they're giving away a piece of jewelry every month. All you need to do is sign up - no purchase necessary! This month it's a pair of beautiful NuNu earrings (shown right). Deadline is May 31.
Friday, February 22, 2008
Quicks way to add video to your website
This month's cover story in Inc. Magazine is about how the Ford Model agency has become a runaway hit on YouTube. They started producing short "how to" videos of models applying make-up, cooking, putting together outfits and doing other things that gorgeous, thin creatures do with their spare time, and it's caught on like wild fire with young girls (and I'm sure guys of all ages). So now the modeling agency not only gets to extend their brand into a new medium, but they're also accepting juicy sponsorships from manufacturers, so they're making money from it too. Which is definitely something to think about if you have a product or service that might go well with a tutorial (for more ideas on how to use video for your business see Gary Vaynerchuck's Wine Library, plus tips on how to create buzz in "Wine and Web 2.0?").
I decided to test the waters by acting/directing/producing my own video, "Me 'n My PDA" (regrettably too late for entry into this Sunday's Oscars...but maybe next year!), to show off my brand spanking new HTC Touch smartphone, which I finally purchased after doing a little background research (see all the options I looked at on my recent post, Mobile Means of Communications). The HTC Touch offered the best features, including the touch screen (like the Apple iPhone), simple software (MS Windows), a camera, a decent screen and a pretty good price.
I used my web cam - which nowadays comes built in to many PC's - to record the 3-minute clip. My digital camera also has video capabilities - as does my new PDA (this will come in handy when acting/directing/producing the "sequel"). Since it was a simple script I didn't need to edit it (phew!), but for more ambitious projects I'm teaching myself how to use Movie Maker, which was part of the MS Office bundle that came with my computer.
The beauty of video is that it gets better ranking on search engines than regular text content might, so you'll want to post it on a video hosting site, like YouTube. I'm testing out Viddler based on this review from Webware.com, but you may want to download it to more than one site. Meanwhile over at Mashup.com they've done an amazingly thorough job of compiling a list of links any novice or experienced web videographer (in other words, artist/director/producer, like myself) would want to know: The Video Toolbox: 150+ Online Video Tools and Resources.
Check out my "masterpiece" below and let me know what you think (but please disregard that silly expression on my face!).
